Email info@pantryweave.com for product, account, privacy, or subscription support. Include your app version and a short description, but do not email passwords, authentication tokens, or medical records.
Subscriptions
- Manage or cancel: Apple Subscriptions
- Request a refund: Apple Report a Problem
- Restore an existing purchase from the Premium screen in PantryWeave.
Account and privacy
See the Privacy Policy or the account deletion guide. For access, correction, consent withdrawal, or deletion requests, email info@pantryweave.com.
Food-safety concerns
If you believe a recipe contains incorrect allergen or ingredient information, stop relying on that result, verify the original packaging and ingredients, and email us with the recipe title, app version, and the issue. Do not send medical records. For urgent symptoms, contact local emergency or medical services.
Troubleshooting
- Confirm you are running the latest App Store version.
- Check your network connection, then reopen the app.
- For missing Premium access, use Restore Purchases with the same Apple Account used to subscribe.
- Do not delete local-only pantry or safety data unless you intend to remove it.